As the year comes to an end, we wanted to finish 2022 off strong by pushing out some noteworthy updates for you to get excited about for next year’s events on the platform. Last week, we announced our year-end promo for onsite events. This week, we have an equally exciting product update introducing our brand new, fully-automated registration system! 

If you’ve used our new event website, you may have noticed that the registration system is still the old one that has been powering events over the past eight years (with updates made to it on a regular basis, of course). While the old registration was limited to a set number of predefined categories, and only the website and checkout page styling could be optimized, the new registration system has a completely re-designed look and feel that we can't wait to share with you all. Our product team has been working hard the past several months building out the new registration system - it’s quite a complex system, but we’re finally ready to announce its official launch.

New Features 

We managed to add major upgrades to the registration system while maintaining the same processes and features that you’ve come to know and love (i.e. the ability to waitlist, create sub-categories, send out automated check-in reminders for people who haven’t completed their orders, automated invoices and welcome emails, etc.) - from a brand new look and countless customization options to unlimited custom categories and a boatload of features and advanced logic, you’ll be sure to notice all the additions to the revamped registration system. 

Note: The new registration is only available to those who have the new website enabled. Please keep in mind that for now, you do have the option to test out the new site and switch back at any time.   

Re-Designed User Interface

While the old registration had a simple workflow, the new registration has a sleek and modern look, with plenty of customizable options to allow you to create a registration system that is tailored specifically for your unique event needs. 

• We updated the layout of the Tickets page to make it more intuitive to new users in order to increase successful checkouts. You’ll notice that while before you were required to scroll down in order to see the Checkout button, now the Checkout section is always on the right side of your screen, and its position will remain fixed even if you choose to scroll down. This way, your attendees can’t miss it, ensuring you get those tickets purchased successfully. 

• There are translations available in 14+ different languages that work everywhere - English, French, German, Chinese, Arabic, Afrikaans, Danish, Hindi, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish, Turkish, Swahili, Ukrainian, and more!
• It’s WCAG 2.1 AA + AODA compliant and 100% responsive - whether your attendees are registering on their mobile phones, tablets, or desktops, there should be absolutely no barriers to them completing a ticket purchase on PheedLoop’s new registration system. 
• If an attendee leaves the registration page without completing registration, when they return, a pop up will show up asking if they want to continue where they left off. 

• Faster UX - the new registration system is 25% faster compared to the old one. Made for speed and efficiency, all it takes is a few clicks to complete checkout!

Custom Categories 

With the new registration system, you now have the ability to create as many custom categories as you need. This has been a highly requested feature with the old registration (where you were only able to edit predefined categories), and we can’t wait to see what event planners are able to do with unlimited custom categories going forward!

• Create custom categories for registrants at different tiers e.g. attendees, virtual only, sponsors, delegates, press, etc. 
• Categories can be locked with a password or made available to members only. This way, you’ll ensure that only certain groups have access to specific tickets, and they will know right off the bat instead of finding out during checkout that they don't have access.   
• Customize different workflows for individual categories. Each category can have its own required fields, custom form, and steps. You can even choose to omit certain steps/fields for specific categories. 
• Each category can have its own offers and promotions - incentivize your attendees to purchase tickets by offering promo codes on certain tickets or for buying in bulk. 

Coming Soon! 

But wait, the improvements aren’t going to cease with the launch of our new registration! We’ll continue working on the registration system and building out unique workflows to help make the lives of our event organizers that much easier. The two things that our product team will be working on will be the ability to add custom forms for each ticket item, as well as the ability to edit registration information once completed (via the attendee portal). If you have any ideas or recommendations on improvements to make, as always, don’t forget to please share them with us via sales@pheedloop.com! 

Also, don't forget - we have an ongoing year-end promo for clients interested in our onsite products and services until December 31, 4:59 PM EST. If you're interested in learning more, be sure to check it out here!