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May 17, 2023
Product Updates

PheedLoop Now Natively Supports Closed Captions (SRT) for Increased Accessibility!

PheedLoop Now Natively Supports Closed Captions (SRT) for Increased Accessibility!

PheedLoop’s May Promotion!

Before we dive into the content of this blog post, we’re thrilled to announce PheedLoop’s Promotion for the month of May! Any client (new or returning) that signs a service agreement with PheedLoop by 4:59 pm ET on May 31, 2023, will receive 1x Touchless Event & Session Check-in Power-up for free.

The Touchless Event & Session Check-in Power-up unlocks a bunch of on-site capabilities at events on PheedLoop:

  • On-site check-in and badge printing systems
  • Session attendance tracking
  • CEU credit allocation and certificates

If you’re interested in learning more about these capabilities, please email sales@pheedloop.com!


As many of you may have noticed, PheedLoop is on a mission to make events more accessible for all participants. Many of our customers enjoy the capability of uploading videos directly into PheedLoop’s Virtual Portal for both live and on-demand viewing for attendees. With the growing popularity of video content in virtual and on-demand events, PheedLoop is excited to introduce a revolutionary new feature - native support for SRT Closed Captions! In this blog post, we’ll discuss the benefits of PheedLoop’s new SRT Closed Captioning capabilities and how it can enhance the accessibility of your virtual and hybrid events going forward.

What is SRT Closed Captioning?

SRT (SubRip Text)  is an industry-standard file format widely used for captioning purposes. They are essentially text files that contain the timing information and the text to be displayed for each caption. PheedLoop's support for SRT ensures compatibility with professional captioning services, allowing event organizers to obtain caption files from trusted providers. This compatibility ensures a smooth workflow as event administrators can easily upload SRT files without any hassle. By adhering to the recognized SRT format, PheedLoop empowers event organizers with a reliable and universally accepted captioning solution.

Seamless Integration with PheedLoop’s Pre-recorded Video Feature

PheedLoop's integration of SRT Closed Captions within the Pre-recorded Video feature simplifies the process of adding captions to videos. Attendees can effortlessly access captions by clicking on the Subtitle button within the video player. Moreover, PheedLoop allows customization options for captions, ensuring that viewers can personalize the appearance and style of the captions to suit their preferences. This seamless integration benefits both event administrators and attendees by saving time, effort, and extra expenses associated with using third-party providers or manually burning captions on videos.

Multilingual Support: Broadening Accessibility Across Languages

One of the standout features of PheedLoop's native support for SRT Captions is the ability to upload captions in multiple languages! Event administrators can enhance inclusivity by providing captions in languages beyond the primary event language. PheedLoop offers support for over 8+ languages, allowing organizers to cater to the diverse linguistic needs of their attendees. This capability ensures that participants from different regions and language backgrounds can fully engage with the video content, fostering a more inclusive event experience.

Enhancing On-demand Viewing with SRT Captions

Even if a live event was not captioned in real-time, PheedLoop's SRT Captions feature allows event organizers to add subtitles to recorded videos for on-demand viewing. This post-event captioning feature ensures that attendees who may have missed the live session or require captions for better comprehension can access the content at their convenience. By enabling event organizers to enhance the accessibility of recorded sessions, PheedLoop enables a wider audience to benefit from your event’s valuable content.

Closing Thoughts 

PheedLoop's native support for SRT Closed Captions represents a significant leap forward in enhancing accessibility and inclusivity for virtual events. By seamlessly integrating SRT Captions into pre-recorded videos, PheedLoop eliminates the need for third-party providers and streamlines the captioning process for event organizers. The SRT format ensures compatibility with professional captioning services, facilitating a smooth workflow. The multilingual support and post-event captioning capabilities further extend the reach of events, enabling a broader audience to engage with video content. 

With PheedLoop's commitment to innovation, the future of accessible events is brighter than ever, as organizers can create more inclusive and impactful experiences for all attendees. If you have any questions or feedback, or would like to learn more, don’t hesitate to reach out to us at sales@pheedloop.com!

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PheedLoop is an all-in-one event management platform for live, virtual and hybrid events. Our platform powers events for associations, corporations, agencies, educational institutions and governments worldwide including Shopify, Government of Canada, American Society of Mechanical Engineers, IBM and more. We commit ourselves to being a highly product focused company, and are dedicated to releasing new features and product updates every week since our founding in 2015. We post regular updates like this one to our blog.

If you'd like pricing or demo information, or would like to book a meeting with one of our representatives, please visit this link.
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